Customer Stories Archives - Manual.to

Manual.to has transformed how Culobel Group manages both knowledge sharing and training, driving significant improvements in workforce efficiency. Culobel specializes in sheet metal parts, pressure vessels, and complex assemblies. They needed a streamlined communication tool to handle a multilingual workforce across multiple factories.

By adopting Manual.to, Culobel has centralized and simplified the creation and distribution of digital work instructions. This ensures that all employees, regardless of location, receive consistent, up-to-date information. The platform’s automatic translation feature bridges language barriers, allowing employees of different nationalities to follow instructions in their own language. This, combined with the platform’s intuitive design, has led to quick adoption across the company, with both operators and senior technicians sharing knowledge.

One of the standout benefits of using Manual.to is its impact on workforce optimization. By streamlining training and making knowledge more accessible, Culobel has freed up 40% of their workforce. This has reduced the need for supervision and increased overall production capacity. These efficiency gains are critical as Culobel continues to combat labor shortages. The company has maintained and even expanded output without needing to hire additional staff by prioritizing effective knowledge sharing.

In addition to boosting capacity, Manual.to has also improved Culobel’s onboarding and training processes. New employees experience a faster learning curve, and existing team members can easily access the latest instructions whenever needed. As Culobel continues its digital transformation, Manual.to remains an integral part of their strategy. It drives both operational efficiency and sustainable growth across the organization.

By making knowledge sharing simpler and more accessible, Manual.to has become a key partner in Culobel’s success.

AWL, a leader in smart machine manufacturing, faced challenges in maintaining production efficiency due to inefficient knowledge sharing across locations worldwide. Jeroen Ijskens, Operational Excellence Engineer at AWL, shared that traditional methods such as Word and PowerPoint resulted in outdated or missing instructions, leading to inefficiencies. To overcome this, AWL turned to Manual.to, a platform that met their needs for quick, multilingual, and real-time instruction updates.

By adopting Manual.to, AWL streamlined its production processes. Instructions are now accessible and easily updated by engineers, ensuring that all locations have the most accurate information. This shift has greatly improved production efficiency, as new and experienced staff can access up-to-date assembly instructions and quick fact checks instantly. The platform’s user-friendly editor allows real-time updates, helping engineers share knowledge quickly across continents.

Manual.to has also worked closely with AWL’s IT department to ensure security, making it a trusted solution used globally. The tool is now an essential part of AWL’s operations, with even senior technicians relying on it for efficient knowledge management. This collaboration has not only enhanced AWL’s production efficiency but has also set the company on a path toward a smarter, more effective future.

Jeroen emphasized that with Manual.to, AWL has laid a strong foundation for long-term success, solving both current and future challenges. Their partnership with Manual.to ensures continuous support, whether technical or practical, making it a valuable asset for driving operational excellence.

At G4S Aviation Security at Brussels Airport, Manual.to has completely transformed the training and onboarding process, particularly in managing a multilingual workforce that continues to grow. Roel Van Den Bulck, the Quality and Training Manager at G4S, explains how Manual.to was initially adopted to improve safety protocols. Over time, however, its use expanded to include other areas of the business, such as human resources, tarmac operations, and transportation services within the airport.

With over 300 employees working across different services, G4S faced challenges when the language composition of its staff began to shift. Previously, the workforce primarily spoke Dutch, but now 50% of the team speaks French. This sudden change made training and onboarding more complex, as G4S had to ensure that all employees, regardless of language, could understand the instructions. Roel mentions that Manual.to helped G4S quickly translate more than 100 work instructions into both Dutch and French. This solution allowed employees to access critical procedures and guidelines, regardless of the language they spoke.

The ability to provide clear and consistent instructions in multiple languages has greatly improved safety across G4S Aviation. It has also significantly reduced the risk of errors during operations. Additionally, the use of Manual.to has made the entire training and onboarding process more efficient by cutting down the time employees spend waiting for instruction. Staff members can now access up-to-date procedures directly from their mobile devices, ensuring they have the latest information at their fingertips.

By simplifying training and onboarding, Manual.to has helped G4S maintain high standards of safety and compliance. Both new and experienced employees benefit from the platform, which enhances operational efficiency across all departments.