.to improve customer experience
Digital product manuals promote accessibility, reduce reliance on external sources like YouTube, and provide better user engagement tracking for improved product support.
Digital product manuals promote accessibility, reduce reliance on external sources like YouTube, and provide better user engagement tracking for improved product support.
"At Audi, we love technology to provide a better driver experience. With Manual.to, we’re making the first time experience even better."
Innovation Manager
One click updates allow for instant multilingual product manuals that help connect your product with a diverse customer base, fostering collaboration for agile product adaptation.
Digital product manuals cut paper use for sustainability and offer insights into reader behavior, enhancing support and market responsiveness.
Maximize the Contact Ratio without hiring, shorten the time to resolution, and ensure first-time right solutions, enabling faster reseller training and improved customer problem-solving.
"Downtime is very expensive. Giving everyone on the shopfloor the means to quickly resolve this, through Manual.to, is a huge gain for us."
Operations Manager
"When opening a new plant, being able to have all machines and processes documented quickly and training new technicians effectively was key."
Operational Excellence Engineer
"Increasingly complex customer orders were putting a huge strain on our trainers — with Manual.to we are now able to onboard even the unskilled workers very quickly."
General Manager
"With health and safety instructions the processes can be complex, but with Manual.to we now have the ability to provide clearer instructions in less time."
HSE & Continuous Improvement
"As the most experienced workers are leaving, Manual.to enables us to quickly capture their know-how and share it with the new generation in an attractive and engaging format."
Process Supervisor
"With Manual.to, we are combatting the lack of know-how and standardization that leads to 50% of our Cost of Poor Quality (CoPQ)."
Head of Atelier