Effortless Product Manual Creation - Manual.to

.to improve customer experience

Digital product manuals promote accessibility, reduce reliance on external sources like YouTube, and provide better user engagement tracking for improved product support.

"At Audi, we love technology to provide a better driver experience. With Manual.to, we’re making the first time experience even better."

Thibaut Debelle
Thibaut Debelle

Innovation Manager

How Manual.to improves product manuals

Global customer engagement

One click updates allow for instant multilingual product manuals that help connect your product with a diverse customer base, fostering collaboration for agile product adaptation.

Sustainable digital transformation

Digital product manuals cut paper use for sustainability and offer insights into reader behavior, enhancing support and market responsiveness.

Optimize existing support

Maximize the Contact Ratio without hiring, shorten the time to resolution, and ensure first-time right solutions, enabling faster reseller training and improved customer problem-solving.

What our customers say

Jeroen Ijskes

Operation Excellence Engineer

Roel Van den Bulck

Quality & Training Officer

Eddy Verschueren

Marketing Manager

Rob Vertonghen

Product Manager

Wouter Van haute

Operations Manager

Thibaut Debelle

Innovation Manager

Other Use Cases

  • Maintenance

  • Operations

  • Onboarding

  • Health & Safety

  • Knowledge Retention

  • Quality Control

"Downtime is very expensive. Giving everyone on the shopfloor the means to quickly resolve this, through Manual.to, is a huge gain for us."

Wouter van Haute
Wouter van Haute

Operations Manager

"When opening a new plant, being able to have all machines and processes documented quickly and training new technicians effectively was key."

Jeroen Ijskes
Jeroen Ijskes

Operational Excellence Engineer

"Increasingly complex customer orders were putting a huge strain on our trainers — with Manual.to we are now able to onboard even the unskilled workers very quickly."

Els Dreessen
Els Dreessen

General Manager

"With health and safety instructions the processes can be complex, but with Manual.to we now have the ability to provide clearer instructions in less time."

Stephan Fedtke
Stephan Fedtke

HSE & Continuous Improvement

"As the most experienced workers are leaving, Manual.to enables us to quickly capture their know-how and share it with the new generation in an attractive and engaging format."

Martin Dieu

Process Supervisor

Microsoft

"With Manual.to, we are combatting the lack of know-how and standardization that leads to 50% of our Cost of Poor Quality (CoPQ)."

Hisham Assali
Hisham Assali

Head of Atelier

Microsoft

"Downtime is very expensive. Giving everyone on the shopfloor the means to quickly resolve this, through Manual.to, is a huge gain for us."

Wouter van Haute
Wouter van Haute

Operations Manager

"When opening a new plant, being able to have all machines and processes documented quickly and training new technicians effectively was key."

Jeroen Ijskes
Jeroen Ijskes

Operational Excellence Engineer

"Increasingly complex customer orders were putting a huge strain on our trainers — with Manual.to we are now able to onboard even the unskilled workers very quickly."

Els Dreessen
Els Dreessen

General Manager

"With health and safety instructions the processes can be complex, but with Manual.to we now have the ability to provide clearer instructions in less time."

Stephan Fedtke
Stephan Fedtke

HSE & Continuous Improvement

"As the most experienced workers are leaving, Manual.to enables us to quickly capture their know-how and share it with the new generation in an attractive and engaging format."

Martin Dieu

Process Supervisor

"With Manual.to, we are combatting the lack of know-how and standardization that leads to 50% of our Cost of Poor Quality (CoPQ)."

Hisham Assali
Hisham Assali

Head of Atelier

Our Insights

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