Streamlining Technical Manuals with Dupont
Customer

Customer Story: Dupont

Published: October 24, 2023

Dupont, through its Corian Design division, has integrated Manual.to into its workflow to enhance the management of their technical manuals. Corian, a product invented and manufactured by Dupont, requires transformation into various final products such as kitchen countertops, wall claddings, and bathroom vanities. This transformation process is carried out by Dupont’s clients, who rely on accurate and up-to-date technical manuals. However, managing over 30 manuals in seven different languages using PDFs proved to be highly challenging. The older system was not only time-consuming but also posed difficulties in distributing the necessary information, especially to workers on the shop floor who required immediate access to technical details.

By adopting Manual.to, Dupont was able to significantly streamline the way it handles technical documentation. Manual.to’s platform allows the combination of video and text content, which workers can access in any language, at their own pace. This flexibility has improved the accessibility and usability of technical manuals, making it far easier to distribute them efficiently. One key improvement that Manual.to introduced was the use of QR codes. Workers can now scan the QR codes with their mobile devices, gaining instant access to the full manual without the delays or complexities associated with traditional PDF formats.

The shift to Manual.to offers three major advantages: simplified management of multilingual content, improved access to technical manuals, and more effective distribution of training materials, particularly for workers in workshop settings. This innovative approach has made it easier for Dupont to ensure that its clients and workers are always using the most up-to-date and accurate information. Ultimately, the integration of Manual.to has helped Dupont optimize its workflow and better support its workforce by ensuring that technical manuals are both easy to manage and readily accessible.