Bekaert Deslee: Innovating Mattress Textiles Globally

Challenges: Streamlining Operations Globally

Bekaert Deslee faced several challenges in their global operations:

1. Lack of Standardization: With over 20 branches worldwide, each with its unique methods of working, it was hard to standardize processes across the company. This led to inconsistency in processes and quality.
2. Adapting to Industry 4.0: The need to stay ahead in the fast moving industrial environment is crucial. By going to Industry 4.0 Bekaert Deslee would be ready to quickly adapt and modernize their processes, thus staying ahead of their competitors.
3. Language Diversity Among Employees: With over 4000 employees globally, from all continents, a multitude of languages are spoken within the company, complicating communication and training processes.

Joint Strategy with BekaertDeslee

To tackle these issues, Bekaert Deslee developed a forward-thinking strategy:

1. Standardization and Sharing: Bekaert Deslee works on continuously improving and standardizing methods, using Manual.to, during internal team calls, setting up an extensive workflow for sharing and validating instructions across the company’s many locations. This ensures consistency in processes and across plants.
2. Collaborative Creation: Together, Manual.to and Bekaert Deslee support the teams in creating and continuously improving their work instructions, ensuring they are up-to-date and reflective of their best practices. The solution is designed to allow Bekaert Deslee to be able to keep their processes up-to-date and share any changes throughout the company instantly.
3. Instant Translation: To overcome global language barriers, Manual.to gives Bekaert Deslee the ability to not only provide over 100 languages in machine translation, but also the ability to have specific languages validated or supplied by translators, making the instructions accessible and understandable to all employees across the world.