To guarantee quality and safety, Dupont found a simple way to provide up-to-date technical manuals to installers, in every language, on the workfloor.
Corian, an industrial material invented and manufactured by Dupont, is used worldwide for kitchen countertops, wall claddings, and bathroom surfaces.
Each installation requires precision, making correct technical instructions critical.
Find out how Dupont tackled this challenge and improved results.
Dupont works with numerous installers who transform and install these products. Keeping technical manuals current and accessible was crucial for Dupont, both for installers on the workfloor and for managers responsible for maintaining them.
Installers struggled to access instructions
Accessing the correct instructions on the workfloor could be challenging. Many manuals existed as PDFs stored in folders or shared drives, difficult to locate quickly, and even harder for installers who were not as familiar with Dupont’s internal systems.
At the same time, the mechanical instructions had to be highly visual and straightforward to guarantee both safety and consistent quality during installation.
Managers faced a constant cycle of updates
Managers carried the responsibility of making these instructions both understandable and always accessible. In practice, this meant continuously
Despite great efforts, delays and inconsistencies inevitably accumulate.
With Manual.to, Dupont ensures that every installer always works with the most recent information. As Dupont summarized their experience, “We assure they always have access to the latest information.”
Installers access the right instructions instantly
Through QR-codes, installers can now access technical manuals supported by video, images, and text.
They can access them directly on the workfloor, in their own language, and at their own pace, making complex instructions easier to understand and apply safely exactly when needed.
Managers update once
For managers, distributing and maintaining documentation has become far simpler. Manuals are shared once via QR codes and updated centrally. As soon as a change is published, every linked manual reflects the new version instantly.
Dupont delivers simple, up-to-date instructions on the workfloor while keeping the process easy to manage.
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